Client Relationship Management (CRM) Software — Tabs CAFM & CMMS facilities and estates management software

Support Systems

Client Relationship Management (CRM) Software module icon — Tabs CAFM & CMMS software

Client Relationship Management (CRM) Software

Overview

The Tabs CMMS & CAFM Client Relationship Management (CRM) Software module provides a complete solution for managing client records and relationships within your facilities management operation. The module enables sales and account management teams to maintain a central register of all clients and prospects, including contact details, communication history and associated documents.

The CRM module integrates with the Enquiry Management module to provide a seamless end-to-end view of the client lifecycle, from initial enquiry through to contract and ongoing service delivery.

Who uses it

Sales and account management teams responsible for managing client relationships and business development activity will benefit from the CRM module.

Facilities managers who manage relationships with multiple client organisations will find the CRM module a useful tool for maintaining a central record of all client interactions and information.

Key features

  • Client & Prospect Record Management
  • Contact Details & Communication History
  • Document Attachment
  • Integration with Enquiry Management Module
  • Link Clients to Jobs, Projects & Contracts
  • Client Activity Reporting
  • Configurable Client Types & Categories
  • Sales Pipeline Visibility
  • Automated Email Notifications
  • Complete CRM Audit Trail

See Client Relationship Management (CRM) Software in action

Book a demo and we'll show you how this module fits into your estate.

Book a demo →