
Support Systems
Client Relationship Management (CRM) Software
Overview
The Tabs CMMS & CAFM Client Relationship Management (CRM) Software module provides a complete solution for managing client records and relationships within your facilities management operation. The module enables sales and account management teams to maintain a central register of all clients and prospects, including contact details, communication history and associated documents.
The CRM module integrates with the Enquiry Management module to provide a seamless end-to-end view of the client lifecycle, from initial enquiry through to contract and ongoing service delivery.
Who uses it
Sales and account management teams responsible for managing client relationships and business development activity will benefit from the CRM module.
Facilities managers who manage relationships with multiple client organisations will find the CRM module a useful tool for maintaining a central record of all client interactions and information.
Key features
- Client & Prospect Record Management
- Contact Details & Communication History
- Document Attachment
- Integration with Enquiry Management Module
- Link Clients to Jobs, Projects & Contracts
- Client Activity Reporting
- Configurable Client Types & Categories
- Sales Pipeline Visibility
- Automated Email Notifications
- Complete CRM Audit Trail
See Client Relationship Management (CRM) Software in action
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